Return Policy

πŸ”„ Return & Exchange Policy – Siker Supplies

At Siker Supplies, your satisfaction is our top priority. If you're not happy with your purchase, we offer an easy and fair return/exchange process.

πŸ•’ Return & Exchange Window

  • You can request a return or exchange within 7 days of receiving your order.
  • After 7 days, we unfortunately cannot accept return or exchange requests.

βœ… Eligibility Criteria

To qualify for a return or exchange, the product must be:

  • Unused, unwashed, and undamaged
  • In its original packaging with tags
  • Accompanied by proof of purchase (order number or receipt)

❌ Non-Returnable Items

The following items cannot be returned or exchanged:

  • Products bought on sale or discount
  • Customized or made-to-order items
  • Items damaged due to customer mishandling

πŸ” Exchange Policy

We offer exchanges in the following situations:

  • Received the wrong size or color
  • Minor manufacturing defect
  • You want to change the size (based on stock availability)

➑️ Note:
If the exchange is due to our mistake, we cover shipping.
If it’s a customer-requested exchange, you will bear the shipping cost.

πŸ’° Refund Policy

Refunds are offered only in the following cases:

  • The product is out of stock after payment

  • You received a damaged or wrong item and do not wish to exchange

  • Refunds are processed within 5–7 business days via:

    • Bank Transfer
    • EasyPaisa / JazzCash
    • Original payment method (if applicable)

➑️ Note: Shipping charges are non-refundable, unless the issue is caused by us.

πŸ“ Return/Exchange Process

  1. Contact us within 7 days via WhatsApp or Email
  2. Share your order number, reason, and clear photos of the product
  3. Our team will review and confirm eligibility
  4. Ship the item back after approval
  5. Once received and inspected, we will issue a refund or send the replacement

πŸ“ž Contact Us

For any return or exchange queries, reach us at:

Thank you for shopping with Siker Supplies. We appreciate your trust in our brand!