Refund Policy
π° Refund Policy β Siker Supplies
At Siker Supplies, we value your satisfaction. While we strive to deliver perfect products every time, we understand that there can be rare situations where a refund is necessary.
β When Are Refunds Applicable?
We offer refunds in the following cases:
- The product is damaged or defective upon arrival
- You received the wrong product
- The product you ordered is out of stock after payment
- You do not wish to exchange the item and meet our return conditions
β When Refunds Are Not Applicable
Refunds are not offered in the following situations:
- You changed your mind after receiving the product
- You ordered the wrong size (you may request an exchange instead)
- The item was bought on sale or discount
- The item was customized or made-to-order
- Damage occurred due to customer mishandling
π¦ Conditions for Refund Approval
To be eligible for a refund:
- The item must be returned in unused, unworn, and original condition
- The product must have all tags and original packaging intact
- You must contact us within 3 days of receiving the item
- Clear photos of the issue must be provided
π Refund Process
- Contact us via WhatsApp or Email within 3 days
- Share your order number, reason for refund, and clear photos
- Our support team will review and respond within 24β48 hours
- If approved, you will be asked to send the item back (if required)
- Once received and inspected, your refund will be processed
π³ Refund Method & Time
- Refunds are processed within 5β7 business days
- You will receive your refund through:
- Bank Transfer
- EasyPaisa / JazzCash
- Original payment method (if applicable)
β‘ Note: Shipping fees are non-refundable, unless the error was from our side.
π Need Help?
If you have any questions about your refund, feel free to contact us:
- WhatsApp: [Your WhatsApp Number]
- Email: support@sikersupplies.com
Thanks for shopping at Siker Supplies β we appreciate your trust.
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