Refund Policy


πŸ’° Refund Policy – Siker Supplies

At Siker Supplies, we value your satisfaction. While we strive to deliver perfect products every time, we understand that there can be rare situations where a refund is necessary.

βœ… When Are Refunds Applicable?

We offer refunds in the following cases:

  • The product is damaged or defective upon arrival
  • You received the wrong product
  • The product you ordered is out of stock after payment
  • You do not wish to exchange the item and meet our return conditions

❌ When Refunds Are Not Applicable

Refunds are not offered in the following situations:

  • You changed your mind after receiving the product
  • You ordered the wrong size (you may request an exchange instead)
  • The item was bought on sale or discount
  • The item was customized or made-to-order
  • Damage occurred due to customer mishandling

πŸ“¦ Conditions for Refund Approval

To be eligible for a refund:

  • The item must be returned in unused, unworn, and original condition
  • The product must have all tags and original packaging intact
  • You must contact us within 3 days of receiving the item
  • Clear photos of the issue must be provided

πŸ” Refund Process

  1. Contact us via WhatsApp or Email within 3 days
  2. Share your order number, reason for refund, and clear photos
  3. Our support team will review and respond within 24–48 hours
  4. If approved, you will be asked to send the item back (if required)
  5. Once received and inspected, your refund will be processed

πŸ’³ Refund Method & Time

  • Refunds are processed within 5–7 business days
  • You will receive your refund through:
    • Bank Transfer
    • EasyPaisa / JazzCash
    • Original payment method (if applicable)

➑ Note: Shipping fees are non-refundable, unless the error was from our side.

πŸ“ž Need Help?

If you have any questions about your refund, feel free to contact us:

Thanks for shopping at Siker Supplies β€” we appreciate your trust.